As we navigate the current health crisis together, we continue to prioritize the safety and well-being of our team members, their families and our customers. As always, we are here to help and support you during these unprecedented times. Our plants are delivered by Fedex. As a measure of social distancing and to minimize any potential risk of exposure for both our carrier and our customers, all deliveries will not require a signature.
We have provided our teams with the following delivery protocol guidelines:
As a measure of social distancing and to minimize any potential risk of exposure for both our carriers and our customers, all deliveries will not require a signature.
We ship to all 48 states in the Continental U.S. Unfortunately due to agricultural restrictions select products can not be shipped to California, Arizona, Florida, and Texas.
Yes! We deliver nationally to 48 states (excluding Alaska and Hawaii). You can choose your delivery date and customize your card message. All of our plants come with simple care instructions for the plant you chose to send, so no matter their color thumb their plant will thrive!
Yes! You are able to choose the delivery date of your order. If you select on the product page that the plant you chose to send is a gift, you will be prompted to select an available delivery date from the delivery calendar. If purchasing a plant for yourself you will be prompted to select your delivery date in checkout, otherwise the next available delivery date will be automatically selected for you.
Orders are typically delivered within 2-4 business days of the order being placed. We do offer next day and overnight shipping options available for an additional charge. In order to ensure your new plant(s) arrive happy and healthy we ship directly from our greenhouses to your door.
No, our plants are shipped from our greenhouse via Fedex, so you do not need to be home to accept your delivery.
|Merchandise Total||Standard Shipping||Overnight Delivery||Saturday Delivery||Tuesday Delivery|
|Up to $19.99||$4.99||Standard Shipping + $20||Standard Shipping + $25||Standard Shipping + $20|
|Up to $99.99||$7.99||Standard Shipping + $20||Standard Shipping + $25||Standard Shipping + $20|
|$100 and above||FREE||$20||$25||$20|
All of our plants are delivered with a card message written by the sender of your gift. The card message is affixed to the outside of the box in a clear sleeve.
Yes! All of our plants look like the picture, however, each plant is unique so there will be variations in color, shape, etc. Your plant will arrive healthy and undamaged and pre-potted in the pictured pot.
Our soil is organic and eco-friendly providing the best nutrients for your healthy house plant! Our house plants’ potting soil consists of eco-friendly coconut coir that will make your tropical house plants thrive!
All of our plants come pre-potted in eco-friendly soil in the stylish pot pictured. Our house plants’ pots also include a built-in saucer to contain water overflow.
Each plant arrives with care instructions to ensure your plant thrive in its new home! Our green team is always on standby to offer care & support tips for the lifetime of your plant.
You can reach out to us by completing the form here and a member of our great team will be in touch with you!
If you are looking to purchase a large quantity of plants (quantities greater than ten), please contact us through the link here.
All of our plants come with a 30 day guarantee! We handle replacements on a case-by-case basis with the ultimate objective of making our customers happy. Please reach out to us by filling out the form here if you are not satisfied with your purchase.
If you'd like to ship to multiple addresses, you'll need to update the shipping info for each product being delivered. You can manage your delivery addresses in the ‘delivery information’ portion of checkout.
Yes! We deliver nationally to all 48 states.You can choose your delivery date and customize your card message. All of our plants come with simple care instructions for the plant you chose to send, so no matter their color thumb their plant will thrive!
Please contact us at email@example.com as soon as possible if you would like to change or cancel your order. We'll do our best to process your request.
If you are looking to purchase a large quantity of plants (quantities greater than ten), please fill out the form here and we will reach out to you!
We’re so sorry your plant or pot arrived in less than perfect condition. Our 30 day guarantee ensures your new plant will arrive safe and healthy and we will happily send you a replacement.
Please provide us with your order number and a photo of your damaged plant and let us know via the form here.
Yes, the plants.com Customer Service Green Team can be reached at 877-475-2687 (877-4PLANTS), Monday-Friday 9am to 5:30pm EST.